Responsible Sourcing Across Our Global Supply Chain
Fundamental to people, protecting people.
How we SOurce responsibly
Our approach aligns with internationally recognized frameworks, including:
- Responsible Business Alliance (RBA)
- Worldwide Responsible Accredited Production (WRAP)
- amfori BSCI
- International Labour Organization (ILO) conventions
- UN Guiding Principles on Business and Human Rights
We’ve also received recognition from EcoVadis, a global leader in business sustainability assessments, evaluates 21 sustainability criteria across four core themes: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement
Ethical and Inclusive Procurement
In 2024:
- 41% of procurement spend at Central Medicare Sdn Bhd was sourced from local suppliers
- The remaining sourcing reflects the specialized nature of raw materials such as nitrile latex, which may not be locally available
HARPS Global Sustainability Report 2024
Supplier Assessment & Ongoing Monitoring
Key elements include:
- Supplier self‑assessment questionnaires (SAQ)
- On‑site vendor qualification audits
- Verification of ISO certifications (e.g., ISO 13485, ISO 14001)
- Ongoing performance monitoring and periodic re‑audits
Protecting human rights in our supply chain
Our approach includes:
- Zero recruitment fees, bonds, deposits, or savings
- Ethical recruitment policies aligned with ILO standards
- Independent audits and multi‑stakeholder Responsible Recruitment Programs
- Grievance mechanisms for workers and suppliers, including third‑party platforms
WE ARE COMMITTED TO RESPONSIBLE SOURCING PRACTICES
Through ongoing dialogue and data‑driven oversight, we continue to strengthen transparency, resilience, and trust throughout our global supply network.
